AI Product Psychology: Design the Feeling

A thread you can test

Trust and Defense

3 notes move from the word to a real choice at work — understand it first, then decide whether to use it.

READING THREADOPEN
3notes
HOW TO READStart where you are stuck, then follow the evidence and trade-offs

Each note stands alone, or becomes the next step in this thread.

AI Product Psychology: Design the FeelingNo login

THE QUESTION THIS PAGE ANSWERS

ANSWER FIRST

What is Trust and Defense, and which AI decisions does it change?

Full trust pastes fabricated case law into court filings; no trust turns AI into a paperweight. Judge trust yourself across six scenarios; clickable citations, proxy confidence signals, and conditional warnings This page keeps the related concepts, common mistakes, and practical notes in one reading thread.

DECISION RULE

First decide whether you are blocked by a definition, a choice, or verification; then choose the closest of the 3 notes below.

TRY NEXT

Start with “Trust Calibration: The Best Users Are Half-Skeptical,” then restate the conclusion using your own task.

WATCH FOR

Do not treat every method in a topic as interchangeable. The answer changes with the input, risk, and acceptance bar.

THIS QUESTION THREAD

Put the word back inside the choice it changes.

3 notes
Interactive

Trust Calibration: The Best Users Are Half-Skeptical

Full trust pastes fabricated case law into court filings; no trust turns AI into a paperweight. Judge trust yourself across six scenarios; clickable citations, proxy confidence signals, and conditional warnings

AI Product Psychology: Design the Feeling 7 min →
Interactive

Algorithm Aversion: One Mistake and the AI Gets Permanently Blocked

Dietvorst’s experiment: people abandon an algorithm after seeing it err once—even when it’s more accurate overall. Cast a vote to catch your own bias, then try the attribution translator and tweak-permission switch, and watch how four levers pull the abandonment-rate dial back

AI Product Psychology: Design the Feeling 7 min →
Interactive

Defensiveness: Users Aren’t Unable — They’re Afraid to Use It

Data, competence, and responsibility defensiveness; sense of control, reversibility, and transparency as three levers; redesign three high-defensiveness designs yourself — watch for buried placebo traps; the hand-off-to-human button paradox

AI Product Psychology: Design the Feeling 8 min →